Privacy Policy
Last updated: July 2025
1. Information We Collect
When you use our website or contact us to book an appointment, we may collect the following types of personal information:
- Full name and contact details (email address, phone number)
- Appointment preferences and the reason for your visit
- Technical data such as IP address, browser type, and pages visited (collected automatically via cookies)
2. How We Use Your Information
We use the information we collect to:
- Schedule and confirm your consultations and appointments
- Respond to your enquiries and provide you with relevant information
- Improve our website, services, and patient experience
- Send appointment reminders or follow-up care information (only where you have consented)
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our website or conducting our business — such as email or scheduling tools — subject to strict confidentiality agreements.
4. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings. Note that doing so may affect the functionality of some parts of the site.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent to marketing communications at any time
To exercise any of these rights, please contact us at hello@clearsmile.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.